• Appointments are recommended to secure your preferred time. Walk-ins are welcome when availability allows.
• A 50% deposit is required at the time of booking. Deposits are non-refundable in cases of late cancellation or no-show.
• Please arrive at least 5–10 minutes early to allow time for consultation and preparation.
• If you arrive more than 10–15 minutes late, your service may be shortened or rescheduled at our discretion.
At least 24 hours’ notice is required for cancellations or rescheduling.
• Late cancellations will result in loss of deposit.
• No-shows may be charged the full service price or required to pay in full upfront for future bookings.
• Full payment is due on completion of your service.
• Accepted payment methods: Cash, EFTPOS, including Visa, Mastercard, American Express, Apply Pay and Google Pay.
• All prices are subject to change without notice but will be confirmed at the time of booking.
• No refunds are given for completed services.
• If you are unsatisfied, please notify us within 48 hours; we may offer a complimentary repair or adjustment at our discretion.
• Products purchased are non-refundable unless faulty.
• Clients must advise staff of any allergies, medical conditions, or skin sensitivities before treatment.
• The salon reserves the right to refuse service if a condition poses a risk to health (e.g., fungal infections, open wounds, contagious illness).
• We practice strict hygiene and sterilisation to ensure client safety.
• Children must be supervised at all times and may not be left unattended in the salon.
• Space is limited; please avoid bringing extra guests to your appointment unless necessary.
• Valid for 6 months from purchase date.
• Non-refundable and cannot be redeemed for cash.
• Lost or stolen vouchers cannot be replaced.
• Please take care of your personal items. The salon is not responsible for lost, stolen, or damaged belongings.
• The salon reserves the right to refuse service to anyone for inappropriate behaviour, intoxication, non-compliance with policies, or health risks.
• All client information is kept strictly confidential.
• Photos may be taken of services for promotional purposes with client consent.
• By booking an appointment, you agree to these Terms & Conditions.
• The salon reserves the right to update or amend these Terms & Conditions at any time.